Frozen Pipes in Mountain View, CA

Frozen pipes? Act fast to prevent a burst — here's what to do.

Santa Clara County7 plumbers available

Best Frozen Pipes Pros in Mountain View

#1Strong Hire

Michael Gardner Plumbing

5Frozen Pipes: 91/100

handled a high pressure situation with professionalism and made sure we were taken care of

#2

Wizard Plumbing and Drain

4.8Frozen Pipes: 89/100

The morning of the appointment, I get a text saying they do not service my area.

#3Conditional Hire

JC Plumbing & Rooter

4.9Frozen Pipes: 89/100

reliable and honest person. he is very skilled in his work

All Frozen Pipes Pros in Mountain View

Michael Gardner Plumbing

5·98 reviews·Google reviews synthesizedYelp reviews not yet synthesizedBBB reviews not yet synthesized
19 mi away — Edge of service areaGoogle Verified
+5 more
98
Google reviews
24/7
Always open
Strengths
Emergency responsiveness: 31+ reviewers explicitly mention…
Honest pricing and options: 18+ reviewers praise fair pricing,…
Thorough diagnosis and transparency: 14+ reviewers mention…
Concerns
Angi listing appears incomplete or unverified: only 1 Angi entry…

Wizard Plumbing and Drain

4.8·1.6k reviews·Google reviews synthesizedYelp reviews not yet synthesizedBBB reviews not yet synthesized
17 mi away — Edge of service areaGoogle Verified
+1 more
1.6k
Google reviews
24/7
Always open
Strengths
Fast emergency response: Multiple reviews mention same-day or…
Individual technician quality: Specific technicians (Ammar,…
Honest diagnosis in some cases: Several reviews note technicians…
Concerns
Bait-and-switch on free estimates: Advertised 'free quote' or 'no…
Inflated estimates for major jobs: Multiple reviews cite quotes…
Ownership/management transition: Several recent reviews (Sept…
Unresolved warranty disputes: At least 3 reviews mention warranty…

JC Plumbing & Rooter

4.9·115 reviews·Google reviews synthesizedYelp reviews not yet synthesizedBBB reviews not yet synthesized
19 mi away — Edge of service areaGoogle Verified
+3 more
115
Google reviews
Strengths
BBB Accredited with A+ rating and zero complaints over 3…
Exceptional response time on initial contact: 15+ Google reviews…
Transparent pricing and honest diagnostics: 20+ reviewers praise…
Concerns
2 of 7 Yelp reviewers report non-responsiveness to follow-up…
1 Yelp review documents alleged unprofessional handling of…

Service Hero Plumbing & Air

4.6·1.3k reviews·Google reviews synthesizedYelp reviews not yet synthesizedBBB reviews not yet synthesized
16 mi away — Edge of service areaGoogle Verified
+3 more
1.3k
Google reviews
24/7
Always open
Strengths
Fast emergency response: Multiple reviewers report arrival within…
Transparent communication and education: 18+ reviewers…
Consistent quality across named technicians: Leonard, Abel,…
Concerns
No-show and failed rescheduling communication (1 incident on…
Very small non-Google sample: Only 1 Angi review (0/5 stars,…

Drain Doctor

4.9·881 reviews·Google reviews synthesizedYelp reviews not yet synthesizedBBB reviews not yet synthesized
9 mi awayGoogle Verified
+4 more
881
Google reviews
24/7
Always open
Strengths
Fast emergency response: 15+ Google reviews mention arrival…
Knowledgeable technicians: Jorge, Bobby, Scott, and others…
Strong customer service: Multiple reviews cite office staff…
Concerns
Major pricing dispute on one significant job (1 of 91 Google…
False or inconsistent 24/7 emergency claim: 1 review documents…
One hygiene/professionalism concern: 1-star review (07/20/2025)…

Capelli Plumbing

4.9·386 reviews·Google reviews synthesizedYelp reviews not yet synthesizedBBB reviews not yet synthesized
20 mi away — Edge of service areaGoogle Verified
386
Google reviews
Strengths
Fast response times: Multiple reviews mention same-day service,…
Owner James personally involved and responsive: Reviews spanning…
Honest pricing and no upselling: At least 8 reviews explicitly…
Concerns
Sporadic service quality: Different technicians produce vastly…
Communication breakdowns: Owner James not returning calls in 2-3…
One catastrophic job in 2026: Multiple failed attempts to locate…

Rooter Hero Plumbing & Air of San Lorenzo

4.7·266 reviews·Google reviews synthesizedYelp reviews not yet synthesizedBBB reviews not yet synthesized
20 mi away — Edge of service areaGoogle Verified
+2 more
266
Google reviews
24/7
Always open
Strengths
Specific technicians (Jedidiah, Jordan, Luis, Adrian)…
Fast completion on simple jobs: multiple reviews cite drain…
Emergency responsiveness: at least 3 reviews mention same-day or…
Concerns
Upselling pattern flagged: 4 of 82 Google reviews explicitly…
No-show/abandonment: 1 review reports technician disappeared…
Quality control gaps: 1 review documents inadequate cleanup…
Lack of diagnostic confidence in writing: Multiple negative…

Common Frozen Pipes Scenarios

DON'T Use Open Flames

Never use a torch, candle, or space heater directly on pipes. Use a hair dryer, heat lamp, or wrap pipes in hot towels. Open flame near pipes risks fire and can cause them to burst.

Open the Faucet

Open the faucet connected to the frozen pipe. Running water (even a trickle) helps melt ice from the inside and relieves pressure that causes bursts.

Apply Heat Slowly

Start heating from the faucet end and work toward the frozen section. This allows water to flow out as ice melts, reducing pressure.

Know When to Call a Pro

If you can't locate the frozen section, the pipe is inside a wall, or you suspect it has already burst, call a plumber immediately.

Frequently Asked Questions

How do I know if my pipes are frozen?
Signs of frozen pipes: no water comes out when you turn on a faucet, only a trickle, frost visible on exposed pipes, or unusual odors from drains (a frozen line can cause waste backup). In Mountain View, pipes in exterior walls, unheated basements, and crawl spaces freeze first.
Will frozen pipes always burst?
No — but the risk is high. When water freezes, it expands and creates pressure between the ice blockage and the faucet. If that pressure has nowhere to go, the pipe bursts. Quick thawing reduces the risk. Copper and galvanized pipes are more vulnerable than PEX.
How much does frozen pipe repair cost in Mountain View?
Thawing a frozen pipe without damage: $100-$300. If the pipe has burst: $200-$1,000 for the pipe repair plus water damage costs. Prevention (insulation, heat tape) costs $50-$200 per pipe run — much cheaper than repair.
How do I prevent frozen pipes in Mountain View?
In Mountain View winters: insulate pipes in unheated areas, leave faucets dripping during extreme cold, keep cabinet doors open under sinks on exterior walls, maintain heat at 55°F+ even when away, and disconnect garden hoses before the first freeze.

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