Water Leak in New Albany, IN
Found a water leak? Here's what to do right now.
Floyd County15 plumbers available
Best Water Leak Pros in New Albany
#1Conditional Hire
Thompson Brothers Plumbing
4.6Water Leak: 100/100
“Shows up when they say they will, quality is there.”
#2Strong Hire
Your Second Opinion Plumbing Co.
4.9Water Leak: 98/100
“excellent workmanship. BONUS! They clean up everyday”
All Water Leak Pros in New Albany
Thompson Brothers Plumbing
4.6·67 reviews·
11 mi away — Serves your areaGoogle Verified
+4 more
Solid pick4.6Google
Strengths
4 of 5 reviewers praise responsiveness and speed, including…
4 of 5 reviewers highlight quality workmanship and reliability on…
Courteous staff and caring approach—one reviewer highlighted…
Concerns
High pricing variance: one reviewer flagged excessive charges…
One report of showing up at wrong address on initial dispatch,…
One review reports being charged $181.25 to replace a blown…
Your Second Opinion Plumbing Co.
4.9·286 reviews·
7 mi awayGoogle Verified
+6 more
Top pick4.9Google
Strengths
Emergency responsiveness: 3 of 5 reviews highlight same-day or…
Transparent, fair pricing: 2 reviews explicitly praise quote…
Exceptional workmanship and site conduct: 2 reviews highlight…
Proactive communication: Multiple reviews cite pre-arrival phone…
Preliminary listing — full review analysis coming soon
1-Tom-Plumber
4.9·1.4k reviews·
12 mi away — Serves your areaGoogle Verified
+3 more
Solid pick4.9Google
Strengths
Exceptional emergency responsiveness: Multiple reviewers praise…
Consistently excellent workmanship across varied jobs (toilet…
Strong communication and transparency: 6 reviewers explicitly…
Professional crew demeanor: Multiple reviews highlight…
Concerns
Pricing variance: 2 of 8 Yelp reviews (25%) specifically mention…
One review reports technician declined to diagnose clogged sink…
Avantel Plumber of Louisville KY
5·13 reviews·
8 mi awayGoogle Verified
+5 more
Top pick5.0Google
Strengths
Fast emergency response: Multiple reviewers cite on-site arrival…
Transparent communication and fair pricing: 3 reviewers…
Thorough workmanship: 4 reviewers praise attention to detail, not…
Proven late-night emergency capability: One reviewer specifically…
Preliminary listing — full review analysis coming soon
Golden Plumbing
4.8·438 reviews·
8 mi awayGoogle Verified
+5 more
Solid pick4.8Google
Strengths
Emergency responsiveness: 6 reviews explicitly mention same-day…
Pricing competitiveness: 5 reviews praise 'reasonable,'…
Communication and transparency: 7 reviews mention thorough…
Team consistency and professionalism: Jacob Allen, Dean Titus,…
Concerns
Not enough data to identify consistent weaknesses;
Greenwell Plumbing Heating & Air
4.8·4.5k reviews·
In New AlbanyGoogle Verified
Proceed with care4.8Google
Strengths
Multiple same-day or rapid emergency responses;
Named technicians consistently praised for professionalism,…
Several reviewers report willingness to stay late to complete…
Fair pricing confirmed by at least two reviewers with…
Concerns
4 documented no-show or appointment failure incidents across the…
Pattern of pricing deception: fees presented as 'free' then…
Multiple complaints of poor follow-up communication;
One review alleges potential bait-and-switch or aggressive…
Absolute Services
4.9·4.7k reviews·
15 mi away — Edge of service areaGoogle Verified
+2 more
Avoid4.9Google
Strengths
Multiple reviewers praise specific technicians (Joseph, TJ,…
5 reviewers specifically mention honest advice, no upselling, and…
Google rating of 4.9/5 across 4,683 reviews reflects strong…
BBB accredited with A+ rating and zero complaints in past 3 years
Concerns
At least 5 reviews allege damage caused during service, with…
3 reviews describe unprofessional or incompetent technician…
4 reviews report work causing subsequent system failures or…
Extreme platform rating discrepancy: 4.9/5 on Google (4,683…
Overflow Plumbing, LLC
4.9·232 reviews·
12 mi away — Serves your areaGoogle Verified
+5 more
Solid pick4.9Google
Strengths
Exceptional next-day or same-day emergency response even on…
Thorough diagnostic approach using camera inspection and…
Named technicians (William, Darian, Rick, Anna, Matt, Noah)…
Competitive pricing on estimates;
Concerns
Significant platform rating discrepancy: Google 4.9/5 (232…
Incomplete job follow-up: 1 review notes baseboards removed…
ASI Plumbing
4.9·2.4k reviews·
11 mi away — Serves your areaGoogle Verified
+4 more
Solid pick4.9Google
Strengths
Same-day or next-day emergency response: 7 reviews explicitly…
Exceptional attention to property cleanliness and…
Upfront pricing transparency: 5 reviews mention upfront…
Clear communication and customer education: 5 reviews highlight…
Concerns
Multiple reports (3 reviews) of misdiagnosis leading to…
Tension between Google 4.9 rating (2389 reviews) and Yelp 3.8…
Management responsiveness red flag: 2 reviews specifically cite…
Warranty/guarantee concerns: 1 review reports being denied return…
Jarboe's Heating, Cooling & Plumbing
4.8·5.9k reviews·
11 mi away — Serves your areaGoogle Verified
+2 more
Avoid4.8Google
Strengths
Fast emergency response: Multiple reviewers report same-day or…
Skilled individual technicians: 8+ reviews specifically praise…
Communication and transparency from field technicians: 5+ reviews…
Honest technician conduct on smaller jobs: Multiple reviews note…
Concerns
Misdiagnosis and premature recommendations: 2 reviews allege…
Non-honoring of service agreements and warranties: 1 review…
Yelp complaints concentrated on billing, follow-up, and…
Aggressive upselling on system replacements: Multiple reviewers…
Southern Plumbing & Heating Inc
3.9·23 reviews·
7 mi awayGoogle Verified
+5 more
Solid pick3.9Google
Strengths
Consistently praised for fair pricing and no upselling—4 of 5…
Strong technical competence and efficient workmanship—multiple…
Available for emergency holiday calls—responded on Christmas Day
Excellent communication and transparency—reviewers note clear…
Concerns
Response time inconsistency—1 of 5 reviews reports multi-day…
Diagnostic inefficiency on complex issues—took technician 1 hour…
Roto-Rooter Plumbing & Water Cleanup
4.6·437 reviews·
7 mi awayGoogle Verified
+3 more
Solid pick4.6Google
Strengths
Exceptional after-hours and emergency responsiveness: Multiple…
High-quality technician workmanship and professionalism: 18+…
Clear communication and customer education: Technicians…
Competitive pricing for complex jobs and willingness to advocate…
Concerns
Incomplete service delivery on record: One review reports…
At least one documented instance of poor customer service and…
After-hours premium pricing can exceed reasonable limits: One…
Inconsistent first-visit problem resolution: One customer…
Dauenhauer Plumbing Heating Air & Electric
4.8·8.9k reviews·
11 mi away — Serves your areaGoogle Verified
+3 more
Solid pick4.8Google
Strengths
Fast emergency response with multiple same-day or next-morning…
High-caliber technical expertise with technicians diagnosing…
Consistently professional and patient technicians who explain…
Strong BBB accreditation with A+ rating and zero complaints in…
Concerns
Installation quality failures with lasting consequences: improper…
Previous AC installation involved missing filter frame never…
Inconsistent communication during delays: one reviewer scheduled…
Pricing inconsistency: charged full price despite two consecutive…
Tom Drexler Plumbing, Air & Electric
4.8·21k reviews·
12 mi away — Serves your areaGoogle Verified
+5 more
Avoid4.8Google
Strengths
Quick emergency dispatch—multiple reviews confirm technicians…
Individual technicians occasionally deliver excellent service:…
Concerns
Extreme rating disparity: 4.8/5 on Google (20,925 reviews) vs…
No-show pattern during business hours with 'unexpected…
Predatory targeting: one review explicitly alleges the company…
Aggressive high-pressure sales: review documents senior customer…
Berryman Plumbing Services
5·1 reviews·
In New AlbanyGoogle Verified
+4 more
Avoid5.0Google
Concerns
Not enough data to identify weaknesses
Common Water Leak Scenarios
Shut Off the Water
Find your main water shutoff valve and turn it off immediately. This stops the leak from causing more damage while you arrange repair.
Identify the Source
Is the leak at a fixture (faucet, toilet), behind a wall (wet drywall, bubbling paint), or under the slab (warm floor spots)? The source determines who to call.
Document for Insurance
Take photos and video of all water damage BEFORE cleanup. Your insurance adjuster needs before-and-after documentation to process a claim.
Start Drying
Use towels, fans, and a dehumidifier to start drying affected areas. Mold can start growing within 24-48 hours in wet conditions.
Frequently Asked Questions
Where is my main water shutoff valve?
In most New Albany homes, the main shutoff is inside the house near where the water line enters (often basement, crawl space, or utility closet). Some homes have a secondary shutoff at the street (meter box). Know where yours is BEFORE an emergency.
How much does water leak repair cost in New Albany?
Simple fixture leaks: $100-$300. Pipe repair behind walls: $500-$1,500 (includes drywall access and patching). Slab leaks: $2,000-$6,000. Water line replacement: $1,500-$5,000. Costs increase significantly if water damage restoration is needed.
Does insurance cover water leak damage in IN?
Most policies in IN cover sudden water damage (burst pipe, appliance failure). Gradual leaks (slow pipe corrosion, long-term seepage) are typically excluded. The repair itself (fixing the pipe) is often not covered — just the resulting damage.
How do I find a hidden water leak?
Signs of a hidden leak: rising water bill, water meter spinning with all fixtures off, musty smell, mold or mildew, warm spots on floors (slab leak), or stains on walls/ceilings. Plumbers in New Albany use electronic leak detection to pinpoint hidden leaks without demolition.
Other Services in New Albany
Drain Cleaning Water Heater Repair Burst Pipe Repair Repiping Bathroom Remodel Plumbing Sewer Repair Sewer Line Replacement Toilet Repair Faucet Repair Garbage Disposal Repair Sump Pump Repair Gas Line Repair Slab Leak Repair Water Line Repair Kitchen Remodel Plumbing Hydro-Jetting 24-Hour Plumber Same-Day Plumber Affordable Plumber Licensed Plumber Plumber Cost Clogged Drain No Hot Water Low Water Pressure Frozen Pipes Sewage Backup All Emergency Plumbers
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